The Experiential Learning Mentor-Mentee Framework: An Analysis of Best Practices in Student Affairs Management at Politeknik Tuanku Syed Sirajuddin
Abstract
Student involvement in event management or actual fieldwork often faces challenges in translating classroom theory into practical applications. To bridge this competency gap, the JHEP, in collaboration with the Academic Department of PTSS, has adapted the Experiential Learning Mentor-Mentee framework. This best practice paper discusses the effectiveness of a knowledge transfer model where staff and accompanying lecturers act as primary Mentors guiding students (Mentees) in a high-pressure work environment. This model was applied across two different scales: the PTSS WKF 2026, which involved managing international participants, and the Civic Care Expedition 2026 academic mobility program in Semporna, Sabah. Quantitative research was conducted using a questionnaire instrument distributed to 87 student committee members and participants. The findings indicate that this structured mentoring approach recorded significant improvements in student attributes, specifically in problem-solving, cross-cultural communication, and crisis management. The synergy of this mentor-mentee framework successfully eliminates siloed work practices and serves as a catalyst for holistic TVET graduate outcomes.
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Copyright (c) 2026 Ayu Iryanti binti Azni, Ungku Khairul Fadzli bin Ungku Abu Bakar, Nur Khairanie binti Ramli

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