PENINGKATAN MUTU KINERJA KARYAWAN DILIHAT DARI KOMUNIKASI INTERPERSONAL DAN TEAM WORK MELALUI EFIKASI DIRI SEBAGAI VARIABEL INTERVENING PUSAT PENELITIAN KELAPA SAWIT MEDAN
- Aswin Muhammad Ginting Universitas Harapan Medan, Indonesia
-
Ezzah Nahrisah
*
Universitas Harapan Medan,
Indonesia
- Arasy Ayu Setiamy Universitas Harapan Medan, Indonesia
Keywords:
Interpersonal Communication; Team Work; Self-Efficacy; Employee Performance
Abstract
This study aims to determine interpersonal communication and team work on employee performance mediated by self-efficacy on PPKS Medan employees. The total population in this study amounted to 135 people, using the saturated sample technique, the total number of PPKS Medan employees was obtained. The analysis technique used is quantitative. Sources of data in this study using primary data. While the type of research used in this study is associative with a quantitative approach, the method used in this research is statistics with data collection techniques through questionnaires to all PPKS Medan employees. The results showed that interpersonal communication had a significant positive effect on employee performance (tcount 3,009 and significance 0.000 <0.05) for PPKS Medan employees. Team work has a positive and significant effect on employee performance (tcount 2.473 and significance 0.000 <0.05) PPKS Medan employees. Self-efficacy has a positive and significant effect on employee performance (tcount 4.481 and significance 0.000 <0.05) PPKS Medan employees, Interpersonal communication has a positive and significant effect on self-efficacy (tcount 3.120 and significance 0.000 <0.05) PPKS Medan employees, Team work positive and significant effect on self-efficacy (ttable 1.656 and significance 0.000 <0.05) PPKS Medan employees
References
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Alwisol. (2012). Psikologi Kepribadian. Edisi Revisi. Malang : UMM Press
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Bachtiar, (2014).Manajemen Sumber Daya Manusia. Iteraksa, Batam.
Bandura. (2016). Self Efficacy: TheExercise of Control. W.H. Freemanand Company. New York.
Cangara, Hafied. (2010). Pengantar Ilmu Komunikasi. Jakarta : PT. Raja Grafindo. Persada.
Charles J. Hobson. (2014)
Teaching MBA Students Teamwork And Team Leadership Skills: An Empirical Evaluation Of A Classroom Educational Program. Journal Of Business Education. Vol 7. No.3. 191-212.
Cherian, J. (2013)
Impact of Self Efficacy on Motivation and Performance of Employees. Journal of Business and Management. Vol. 8, No. 14. Pp. 80-88.
Devina, H. (2018). Perancangan Kampanye Sosial Untuk Mencegah Kebiasaan Prokrastinasi. Dalam Bidang Akademik Pada Mahasiswa. Universitas Katolik Soegijapranata, Semarang. Diakses 29 Maret, 2020, darihttp://repository.unika.ac.id/17442.
DeVito, Joseph. (2016). The Interpersonal Communication Book (11th ed.). Boston: Pearson Education.
Dr. Barnabas E. Nwankwo. (2012) Gender-Role Orientation and Self Efficacy As correlates of Entrepreneurial Intention. European Journal of Business and Social Sciences, Vol. 1, No. 6, pp. 09-26.
Dewi, Peihartini. (2016). Analisis Pengaruh Kepemimpinan, Motivasi, Disiplin Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Taman Botani Sukorambi (TBS) Jember. Jurnal Manajemen dan Bisnis Indonesia. Vol. 3, No. 1, Juni 2017
Folorunso, O.O, Adewale, A. J. Abodunde, S.M. (2014)
Exploring rhe Effect of Organizational Commitment Dimensions on Employees Performance: An Empirical Evidence from Academic Staff of Oyo State Owned Tertiary Institutions, Nigeria. International Journal of Academic Research in Business and Social Sciences. Vol. 4, No. 8. Pp 275-285.
Hanafi I. & Richard SD. (2012)Ketrampilan komunikasi interpersonal perawat berpengaruh peningkatan kepuasan pasien.jurnal stikes Volume 5. No. 2, Desember 2002.
Hardjana, A.M. (2013). Komunikasi Interpersonal & Interpersonal, Jakarta. Kanisisus.
Hidayat, Rais. (2017). Peningkatan Aktivitas Komunikasi Interpersonal Dalam Organisasi Melalui Efikasi Diri, Kepemimpinan dan Kekohesifan Tim. Jurnal Manajemen Pendidikan. Volume 4 No. 2. Juli-Desember 2017. E-ISSN : 2549-9661. Hal. 161-170.
Hidayat, Rohmat., Kambara, Roni dan Lutfi. (2015). Pengaruh Motivasi Intrinsik, Komunikasi Interpersonal Dan Kepemimpinan Transformasional Terhadap Kepuasan Kerja Dalam Meningkatkan Kinerja Pegawai (Kantor Kementerian Agama Kota Serang). Jurnal Riset Bisnis dan Manajemen Tirtayasa (JRBMT). Vol. 2 (1): hh.43-66 (Juni 2018). ISSN (Online) 2599-0837,
Kaswan, (2017) Psikologi Industri & Organisasi, Alfabeta, Bandung.
Lawasi, Eva Silvani dan Triatmanto, Boge. (2017). Pengaruh Komunikasi, Motivasi Dan Kerjasama Tim Terhadap Peningkatan Kinerja Karyawan. Jurnal Manajemen dan Kewirausahaan. Vol. 4 No. 1. 2017.
Muhammad, Arni. (2014). Komunikasi Organisasi. Jakarta: Bumi Aksara.
Mulyadi dan J. Setyawan. (2001)
Sistem Perencanaan dan Pengendalian Manajemen Sistem Pelipat ganda Kinerja Perusahaan edisi 2. Salemba Empat, Jakarta.
Moeheriono. (2012) Pengukuran Kinerja Berbasis Kompetensi, Jakarta : Raja Grafindo Persada.
Pearson, Judy C. (2011). Human Communication. New York : Aptara.
Pohan, Dewi Titianti. (2015). Pengaruh Karakteristik Individu, Komunikasi Interpersonal Dan Profesionalisme Terhadap Kepuasan Kerja Pegawai Pada Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Pekanbaru. om FEKON Vol. 2 No. 1 Februari 2015.
Robbins, Stephen P dan Timothy A. Judge. (2014) Perilaku Organisasi: Organizational Behavior (Buku 1) (Edisi 9), Jakarta: Salemba Empat.
Ruffiah, Muhsin. (2018). Pengaruh Komunikasi Interpersonal, Pemanfaatan Teknologi Informasi, Budaya Organisasi, Dan Gaya Kepemimpinan Transformasional Terhadap Kualitas Pelayanan. Economic Education Analysis Journal. 7 (3) (2018). p-ISSN 2252-6544. e-ISSN 2502-356X
Simosi, M. (2012) Disentangling organizational support construct. Personnel Review, 41(3) : 301-261.
Sugiyono. (2012)
Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta.
Sugiyono. (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung: Alfabeta.
Tracy, Brian. (2016). Motivation. USA : American Management Association.
West, Darrell M. (2012). Digital Government (Technology and Public Sector Performance). Princeton: Princeton University Press.
Yusuf, Nurihsan, (2011)
Teori Kepribadian. Remaja Rosdakarya, Bandung.
Zhang, X., and Ventakesh, V. (2014)
Explaining Employee Job Performance : The Role of Online and Offline Workplace Communication Network. Mis Quartely, 5 (5) : 1-20.
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Published
2022-05-31
How to Cite
Ginting, A. M., Ezzah Nahrisah and Arasy Ayu Setiamy (2022) “PENINGKATAN MUTU KINERJA KARYAWAN DILIHAT DARI KOMUNIKASI INTERPERSONAL DAN TEAM WORK MELALUI EFIKASI DIRI SEBAGAI VARIABEL INTERVENING PUSAT PENELITIAN KELAPA SAWIT MEDAN”, Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK), 2(2), pp. 135-142. doi: 10.47065/jamek.v2i2.221.
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