Analisis Implementasi ISO 31000:2018 sebagai Kerangka Strategis Pengelolaan Risiko: Studi Kasus pada BPJS Ketenagakerjaan

  • Indri Iswardhani * Mail Universitas Negeri Makassar, Indonesia
  • Nur Fadilah Ayu Sandira Universitas Negeri Makassar, Indonesia
  • Nulthazam Sarah Universitas Negeri Makassar, Indonesia
Keywords: ISO 31000:2018; risk management; risk profile; BPJS Ketenagakerjaan; risk maturity

Abstract

This study analyzes the implementation of ISO 31000:2018 as a strategic framework for risk management at BPJS Ketenagakerjaan during the period 2020-2023. ISO 31000:2018 provides guidelines for designing and managing risks systematically, which is crucial for organizations managing social security funds like BPJS Ketenagakerjaan. This research employs a qualitative approach using secondary data obtained from the annual integrated reports of BPJS Ketenagakerjaan during the study period. The findings indicate that BPJS Ketenagakerjaan has successfully identified, analyzed, and managed risks more effectively through the implementation of ISO 31000:2018. This is reflected in the improved management of various risk categories, including strategic risk, market risk, liquidity risk, credit risk, operational risk, reputational risk, information technology risk, legal risk, and compliance risk. Additionally, the increase in the risk maturity value from 2.82 in 2020 to 3.94 in 2023 indicates that BPJS Ketenagakerjaan has become more mature in its risk management practices. This study also provides recommendations for future research, such as in-depth analysis of specific risk categories and the use of new technologies in risk management.

References

Badan Standarisasi Nasional, “SNI ISO 31000 : 2018 Manajemen Resiko,” Perpustakaan Kementerian Pekerjaan Umum. 2018
BPJS Ketenagakerjaan, “Laporan Terintegrasi 2020: Menghadapi Tantangan, Memperkuat Inovasi Berkelanjutan.” 2021.
International Organization for Standardization (ISO, “ISO 31000:2018 Risk management Guidelines.” International Organization for Standardization (ISO, 2018.
H. Darmawi, Manajemen Risiko. Bumi Aksara, 2022.
P. Yap, Manajemen Risiko Perusahaan. Growing Publishing, 2017.
K. M. L. Lole and E. Maria, “Analisis Manajemen Risiko Pada Aplikasi Pegadaian Digital Service Menu Tabungan Emas Menggunakan ISO 31000:2018,” J. Sist. Komput. Dan Inform. JSON, vol. 3, no. 3, p. 319, Mar. 2022, doi: 10.30865/json.v3i3.3891.
F. A. Alijoyo, “The use ISO 31000:2018 in Indonesian Fintech Lending Companies: What Can We Learn?,” J. Bus. Manag. Stud., vol. 4, no. 1, pp. 16–22, Jan. 2022, doi: 10.32996/jbms.2022.4.1.3.
P. A. Sitanggang and F. A. Sitanggang, “Analisis Implementasi Manajemen Risiko Berdasarkan SNI ISO 31000:2018 (Studi Kasus: Sparepart Personal Computer Second Jambi),” Eksis J. Ilm. Ekon. Dan Bisnis, vol. 13, no. 1, Art. no. 1, Jun. 2022, doi: 10.33087/eksis.v13i1.293.
H. Argadinata, B. B. Wiyono, A. Imron, Mustiningsih, and M. F. Pramudya, “Identifying Risks Based on ISO 31000:2018 Using Risk Factors at Public Universities of Legal Entities,” presented at the 2ND International Conference on Educational Management and Technology (ICEMT 2023), Atlantis Press, Dec. 2023, pp. 43–60. doi: 10.2991/978-2-38476-156-2_7.
D. P. Jatmiko, A. H. Setyowati, and Y. Putra, “Relationship between SNI ISO 31000:2018 and other standard documents,” Int. J. Multidiscip. Res. Growth Eval., pp. 118–124, Jul. 2022, doi: 10.54660/anfo.2022.3.4.3.
E. R. A. Suparto and L. Lukmandono, “Penilaian Maturity Level ERM (Enterprise Risk Management) Berbasis ISO 31000 : 2018,” Pros. SENIATI, vol. 6, no. 3, Art. no. 3, Jul. 2022, doi: 10.36040/seniati.v6i3.5079.
BPJS Ketenagakerjaan, “Laporan Terintegrasi 2022: Adaptif dan Inovatif.” 2023.
BPJS Ketenagakerjaan, “Laporan Terintegrasi 2021: Transformasi Digital untuk Tingkatkan Layanan Unggul.” 2022.
BPJS Ketenagakerjaan, “Laporan Terintegrasi 2023: Pengayaan Pengalaman Peserta Untuk Pertumbuhan Berkelanjutan.” 2024.
Dimensions Badge
Published
2025-05-08
How to Cite
Iswardhani, I., Sandira, N. F. A. and Sarah, N. (2025) “Analisis Implementasi ISO 31000:2018 sebagai Kerangka Strategis Pengelolaan Risiko: Studi Kasus pada BPJS Ketenagakerjaan”, Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK), 5(2), pp. 349-358. doi: 10.47065/jamek.v5i2.1906.