ANALISIS QUALITY WORK OF LIFE DALAM MENINGKATKAN KINERJA KARYAWAN PADA PT. BANK BTPN TBK. KANTOR CABANG KENDARI

  • Made Sugamayasa * Mail Sekolah Tinggi Ilmu Ekonomi Enam Enam, Indonesia
  • Pasrun Sekolah Tinggi Ilmu Ekonomi Enam Enam, Kendari, Indonesia, Indonesia
  • Muh. Nur Sekolah Tinggi Ilmu Ekonomi Enam Enam, Kendari, Indonesia, Indonesia
Keywords: Quality Work; Employee; Performance

Abstract

The objective of this study is to identify and analyze the impact of Quality Work of Life on enhancing employee performance at PT. Bank BTPN Tbk, Kendari Branch Office. The total number of employees at PT. Bank BTPN Tbk, Kendari Branch Office is 17, with the branch manager serving as the key informant. The data analysis method is aligned with the research objectives, aiming to depict and analyze a phenomenon by describing the research focus related to the investigated problem. This research utilizes a qualitative descriptive analysis method in accordance with the perspective of Miles and Huberman. The findings indicate that Quality Work of Life can improve the performance of employees at PT. Bank BTPN Tbk, Kendari Branch Office in terms of work quality, work quantity, punctuality, effectiveness, and autonomy. Consequently, employee participation, conflict resolution, communication, work health, work safety, job security, adequate compensation, pride, and career development at PT. Bank BTPN Tbk, Kendari Branch Office are well implemented.

Author Biographies

Pasrun, Sekolah Tinggi Ilmu Ekonomi Enam Enam, Kendari, Indonesia

Magister Manajemen

Muh. Nur, Sekolah Tinggi Ilmu Ekonomi Enam Enam, Kendari, Indonesia

Magister Manajemen

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Published
2024-01-31
How to Cite
Made Sugamayasa, Pasrun and Muh. Nur (2024) “ANALISIS QUALITY WORK OF LIFE DALAM MENINGKATKAN KINERJA KARYAWAN PADA PT. BANK BTPN TBK. KANTOR CABANG KENDARI”, Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK), 4(1), pp. 34-41. doi: 10.47065/jamek.v4i1.1168.