Hubungan Komunikasi Interpersonal, Motivasi Kerja, Efikasi Diri dan Budaya Organisasi pada Peningkatan Kinerja Pegawai Badan Pengelola Pajak dan Retribusi Daerah Kota Medan

  • Annisha Suvero Suyar * Mail Universitas Harapan Medan, Indonesia
DOI: https://doi.org/10.47065/jamek.v1i3.107
Keywords: Self-Efficacy; Interpersonal Communication; Motivation; Increasing Agency Performance

Abstract

The effect of interpersonal communication, motivation, self-efficacy and organizational culture on employee performance at the Medan City Tax and Retribution Management Agency partially. The total population in this study amounted to 249 people, and using the Slovin formula obtained a sample of 153 people. The analysis technique used is multiple linear regression.

            The results showed that self-efficacy had a significant effect on the employee performance in the Medan City Regional Tax and Retribution Management Agency. Interpersonal communication has a significant effect on the employee performance in the Medan City Regional Tax and Retribution Management Agency. Motivation has no effect on employee performance at the Medan City Regional Tax and Retribution Management Agency. Organizational Culture has a significant effect on employee performance at the Medan City Regional Tax and Retribution Management Agency. Teamwork has no effect on the performance of agencies in the Medan City Regional Tax and Retribution Management Agency.

References

R. Hidayat, R. Kambara, and L. Lutfi, “Pengaruh Motivasi Intrinsik, Komunikasi Interpersonal Dan Kepemimpinan Transformasional Terhadap Kepuasan Kerja Dalam Meningkatkan Kinerja Pegawai (Kantor Kementerian Agama Kota Serang),” J. Ris. Bisnis dan Manaj. Tirtayasa, vol. 2, no. 1, pp. 43–66, 2018.

D. Pohan, D. Ningsih, and A. Pramadewi, “Pengaruh Karakteristik Individu, Komunikasi Interpersonal Dan Profesionalisme Terhadap Kepuasan Kerja Pegawai Pada Kantor Pengawasan Dan Pelayanan Bea Dan Cukai Pekanbaru,” J. Online Mhs. Fak. Ekon. Univ. Riau, vol. 2, no. 1, pp. 1–13, 2015.

K. Kepala Sekolah, S. Akademik, dan Motivasi Kerja dalam Meningkatkan Kinerja Guru Hardono, and A. Yusuf, “Educational Management Info Artikel,” 26 EM, vol. 6, no. 1, pp. 26–33, 2017, [Online]. Available: http://journal.unnes.ac.id/sju/index.php/eduman

R. Hidayat, “Peningkatan Aktivitas Komunikasi Interpersonal Dalam Organisasi Melalui Perbaikan Efikasi Diri, Kepemimpinan Dan Kekohesifan Tim,” Kelola J. Manaj. Pendidik., vol. 4, no. 2, p. 161, 2017, doi: 10.24246/j.jk.2017.v4.i2.p161-170.

A. Bentar, M. Purbangkaro, and D. Prihartini, “Analisis Pengaruh Kepemimpinan, Motivasi, Disiplin Kerja dan Lingkungan Kerja Terhadap Kinerja Karyawan Taman Botani Sukorambi ( TBS ) Jember,” J. Manaj. Dan Bisnis Indones., vol. 3, no. 1, pp. 1–17, 2017, [Online]. Available: http://jurnal.unmuhjember.ac.id/index.php/JMBI/article/view/780/619

R. M. Doni, H. A. Wardhana, and E. Tarmedi, “UPAYA MENINGKATKAN KINERJA DENGAN CARA MEMBERIKAN MOTIVASI KERJA DAN MENUMBUHKAN KOMITMEN ORGANISASIONAL PEGAWAI DINAS PERHUBUNGAN PROVINSI JAWA BARAT,” 2016.

P. T. Gerinov and D. Pratama, “Self Efficiency and Team Cooperation on Employee Performance At”.

R. L. Siswati, “Hubungan Antara Regulasi Diri Dengan Optimisme Pada Pemasyarakatan Perempuan Klas II a,” J. Empati, vol. 7, no. 3, pp. 297–302, 2017, [Online]. Available: https://ejournal3.undip.ac.id/index.php/empati/article/view/19758/18689

R. Ruffiah and M. Muhsin, “Pengaruh Komunikasi Interpersonal, Pemanfaatan Teknologi Informasi, Budaya Organisasi, Dan Gaya Kepemimpinan Transformasional Terhadap Kualitas Pelayanan,” Econ. Educ. Anal. J., vol. 7, no. 3, pp. 1163–1177, 2019, doi: 10.15294/eeaj.v7i3.28347.

Ms. Hakim Lukman, SE. and Ms. Kusdiyanto SE., “Analisis Pengaruh Budaya Organisasi Terhadap Kinerja Karyawan,” J. Ilmu Ekon. Manaj., no. 1, pp. 53–77, 2010.

Nur Octaviana, “PENGARUH BUDAYA ORGANISASI TERHADAP MOTIVASI DAN KEPUASAN KERJA SERTA KINERJA KARYAWAN (Pada PT. Mirota Kampus Di Yogyakarta),” Skripsi, pp. 1–33, 2011.

Dimensions Badge
Published
2021-09-30
How to Cite
Suyar, A. S. (2021) “Hubungan Komunikasi Interpersonal, Motivasi Kerja, Efikasi Diri dan Budaya Organisasi pada Peningkatan Kinerja Pegawai Badan Pengelola Pajak dan Retribusi Daerah Kota Medan”, Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK), 1(3), pp. 96-101. doi: 10.47065/jamek.v1i3.107.
Issue
Vol 1 No 3 (2021): Edisi September
Section
Articles

Copyright (c) 2021 Annisha Suvero Suyar

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Authors who publish with this journal agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to The Effect of Open Access).