Pengaruh Kesadaran Wajib Pajak, Tarif Pajak dan Sanksi Pajak Terhadap Kepuasan Wajib Pajak Tanah dan Bangunan

  • Rahayu Mardikaningsih * Mail Universitas Sunan Giri Surabaya, Sidearjo, Indonesia
  • Utami Puji Lestari Universitas Sunan Giri Surabaya, Sidearjo, Indonesia
Keywords: Taxpayer Awareness; Tax Rate; Tax Sanctions; Taxpayer Satisfaction; Land and Building Taxes

Abstract

Taxes are a source of funding for a country. The development of a country is partly financed by taxes paid by taxpayers. High tax payments have an impact on the progress of a country. For developing countries, tax awareness is still too low. Tax payments are still not made every year even though tax rates have been determined proportionally and equitably. In addition, tax sanctions that are not given significantly cause taxpayers not to pay taxes. Periodic tax payments in accordance with applicable regulations can occur if taxpayers are satisfied with the tax system and rules. The research topic taken is the Effect of Taxpayer Awareness, Tax rates and Tax Sanctions on Land and Building Taxpayer Satisfaction. The population in this study is also limited because it only focuses on Surabaya city residents who are required to pay land and building tax. The number of samples calculated is 100 residents as taxpayers with accidental sampling technique. The questionnaire will be used as a research instrument. Multiple linear regression model is the model for data analysis in this study. Based on the variables of taxpayer awareness, tax rates and tax sanctions, the result is a significant effect on the taxpayer satisfaction variable.

References

Barrios, S., D’Andria, D., & Gesualdo, M. 2020. Reducing tax compliance costs through corporate tax base harmonization in the European Union. Journal of International Accounting, Auditing and Taxation, 41, 100355

Benkraiem, R., Uyar, A., Kilic, M., & Schneider, F. 2021. Ethical behavior, auditing strength, and tax evasion: A worldwide perspective. Journal of International Accounting, Auditing and Taxation, 43, 100380

Darmawan, D. 2018. Pengantar Ekonomi Makro. Revka Prima Media, Surabaya.

Darmawan, D. 2019. Ekonomi, Revka Prima Media, Surabaya.

Darmawan, D. & D. Pusposari. 2019. Pengaruh Tarif, Kemudahan, Dan Keadilan Pajak Terhadap Kepatuhan Wajib Pajak. Jurnal Ilmiah Mahasiswa Fakultas Ekonomi dan Bisnis, 8(2), 1-16.

Darmawan, D. 2021. Taxpayer's Response to The Program for Tax Penalty Relief of Motor Vehicles in East Java. Journal of Engineering and Social Sciences (JESS), 1(2), 33-40.

Djazilan, M. S. & D. Darmawan. 2021. The Effect of Religiosity and Technology Support on Trust in Sharia Banking in Surabaya, Journal of Science, Technology and Society, 2(2), 7-18.

Djazilan, M. S. & D. Darmawan. 2022. Entrepreneurship Education and Family Support: The Determinants that Appear Entrepreneurship Interest for Students, International Journal of Service Science, Management, Engineering, and Technology, 1(2), 60 – 64

Handayani, B. & D. Darmawan. 2022. Environmental Accountability through Business Ethics, Responsibility, Morals and Legal Obligations, Bulletin of Science, Technology and Society, 1(2), 1-6.

Hariani, M., S. Arifin & Y. R. Al Hakim. 2021. The Effect of Perceived Service Quality and Price on Hotel Service User Satisfaction In Surabaya, Journal of Science, Technology and Society, 2(1), 19-24.

Irfan, M. 2017. Perpajakan, Metromedia, Surabaya.

Irfan, M. & A. R. Putra. 2021. Relationship between Service Quality of Building License and Community Satisfaction, Journal of Science, Technology and Society, 2(1), 11-18.

Issalillah, F., D. Darmawan & M. Khairi. 2022. The Role of Brand Image and Brand Communications on Brand Trust, Journal of Science, Technology and Society, 3(1), 1-6.

Junpath, S. V., M. Kharwa & L. J. Stainbank. 2016. Taxpayers’ attitudes towards tax Amnesties and compliance in South Africa. South African Journal of Accounting Research, 30(2), 97-119.

Kemarauwana, M. & D. Darmawan. 2020. Perceived Ease of Use Contribution to Behavioral Intention in Digital Payment, Journal of Science, Technology and Society, 1(1), 1-4.

Lestari, U.P. & E.A. Sinambela. 2022. Information Technology Utilization and the Role of Improving Taxpayer Compliance, Bulletin of Science, Technology and Society, 1(2), 11-13.

Majka, P. 2020. Tax Sanctions as the Institutions Conditioning Efficiency of Collecting Tax Information – Limits of Legal Regulations. Studia Iuridica Lublinensia, 29(4), 189-207.

Mardikaningsih, R., E. A. Sinambela, D. Darmawan & S.N. Halizah. 2021. Hubungan Perilaku Produktif dan Minat Mahasiswa Berwirausaha. Jurnal Manajemen, Bisnis, dan Kewirausahaan, 1(1), 121-130.

Masithoh, N. & R. Mardikaningsih. 2022. Personal Taxpayer Compliance and the Role of Taxpayer Awareness, Tax Sanctions and Quality of Taxation Services, Journal of Marketing and Business Research, 2(1), 1-10.

Neckář, J., & M. Vavříková. 2021. The Remission of Tax Sanctions in Correlation with the Current Pandemic. Institutiones Administrationis - Journal of Administrative Sciences, 1(1), 130–138.

Oladipupo, A. O. & U. Obazee. 2016. Tax knowledge, penalties, and tax compliance in small andmedium scale enterprises. iBusiness, 8(3), 1–9.

Olaoye, C. O., A. R. Ayeniagbaje & A. P. Alaran-ajewole. 2017. Tax information, administration and knowledge on tax payers’ compliance of Block Moulding Firms in Ekiti State. Journal of Finance and Accounting, 5(4), 131–138.

Putra, A.R. & D. Darmawan. 2022. Competitive Advantage of MSMEs in Terms of Technology Orientation and Entrepreneurship Competence, International Journal of Service Science, Management, Engineering, and Technology, 2(1), 15–20.

Rechberger, S., M. Hartner, E. Kirchler & F. Hämmerle. 2010. Tax amnestyes, justice perceptions, and filing behavior: A simulation study. Law Policy, 32(2), 214–225.

Sigita, D. S. & Y. R. Al Hakim. 2022. The Effect of Service Quality, Digital Marketing and Brand Image on Customer Satisfaction, Studi Ilmu Sosial Indonesia, 2(2), 59-72.

Sinambela, E. A. & R. Mardikaningsih. 2020. Teknologi Perpajakan, Sistem Penilaian Diri dan Penggelapan Pajak. EBIS: Jurnal Ekonomi dan Bisnis, 10 (1), 8-18.

Sinambela, E.A. & A.R. Putra. 2021. Self-Assessment System, Tax Technology and Tax Evaison, Journal of Marketing and Business Research, 1(1), 51-58.

Yee, C. P., K. Moorthy & W. S. K. Choo. 2017. Taxpayers’ perceptions on tax evasion behaviour. International Journal of Law and Management, 59(3), 413–429.

Dimensions Badge
Published
2022-12-31
Section
Articles